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Enhance Problem Solving Capability Through Customized Training

Solve your company’s problems with the flexibility of customised original training. Training can be tailored to meet your every need.

3 points 4 cases

Different companies and departments have different training needs. At Canning we build our training menus from scratch based on detailed information gleaned from the individual participants. The case studies in our courses are tailored to the positions and English skills of the people we train. A training session lasts for at least 2 hours. Choose freely between short intensive courses and longer-term courses. A core strength of Canning is the ability to make participants proficient speakers of English surely and efficiently, no matter how busy they may be. Contact us to see how we can help you.
We improve participants’ skills by identifying their weak points through role plays and real-life simulations. Participants acquire the skills they need the most through this process. Traditional lectures and lessons, which put the weight on inputting knowledge, do not offer practical training. Practicality is Canning’s highest priority. Our goal is to help participants change their behavior and reactions. The reason people say our training is excellent is because they see a real change in their business performance.
Our consultants have a wealth of global business experience so they can quickly identify the participants’ needs and relate to them. Each Canning consultant has his or her own expertise, for example in communication, cultural skills, diversity and inclusion, etc. They are also dedicated to continuously improving their own skills and abilities.

Position: 40 candidates for leadership roles (narrowed down from 80 candidates) in their corporation
Background: Lacking in English proficiency and the skills required to cope with global projects
Duration: one 2-hour session per week x 24 weeks (6 months)

Before

The corporation is full of talented people who perform and manage their roles superbly but are held back from careers at a global level by undeveloped skills in English. While the corporation would prefer to send all of its people for training, it lacks the budget to do so. To improve the general level of English efficiently, the corporation narrowed down its participants into two select groups: those who find English a stumbling block and those slated to take part in international projects in the near future.

After

Since most of the course participants were unskilled in English at the outset, they began with more room to improve and increased their total scores considerably by the time they were done. Some participants achieved amazing results, passing promotion exams in English or winning international business competitions. By selecting participants carefully, the corporation achieved its goal of raising the general English level inhouse despite a limited budget.

This solution improves the English proficiency of the entire corporation in addition to the participants themselves. By assessing candidate participants in advance, we can select the candidates who need to improve their English most. And by proposing tailored training formats for each person, we can raise the level of English within the corporation efficiently.

Position: Managers from overseas who have been posted to Japan for about 6 months.
Background: Communication with Japanese subordinates and colleagues.
Duration: 1-day course (9:30 to 17:30)

Before

You have been posted to Japan for a while but still cannot understand how your colleagues think. Why do they reach their conclusions before a meeting even takes place? Why, at a meeting, do they shy away from asking questions or voicing opinions or objections? Why do they seem so afraid of failure? You want to instruct your staff properly but fail to grasp the customs and values that shape how they work. The cultural divide is starting to affect your business. Where do you find someone to consult and gain valuable advice from?

After

Through the training you have come to understand the values behind the actions and communication styles of your Japanese colleagues and staff. Now that you understand the logic of how Japanese people think, you can frame your instructions to them and responses to their questions in ways that fit their norms and values. Communicating with them is far easier as a result. The trainers and other participants from the course are valuable resources with whom you can share your thoughts and concerns about working in Japan.

The trainers leading the course have abundant management experience in Japan and a thorough familiarity with Japanese norms and values. The training focuses on Japanese communication issues that participants are likely to face in actual business. Expanding from a Japan-only context, the course also delves into the value systems of people from the United States, England, France, Germany, India, and the Middle East. The knowledge gained dramatically raises a businessperson’s ability to perform in a multinational setting.

Position: A senior manager at a beverage manufacturing company.
Background: Posting to a branch office in Europe.
Duration: 2 hours per session x 15 sessions (30 hours total)

Before

The European branch of the company focused mainly on OEM manufacturing, a business hinging on successful negotiations and arrangements with cooperating companies. The manager’s first mission in his new position would be to cancel an outsourcing contract with a partnering OEM manufacturer in Russia. In the two months leading up to his posting, he needed to expand his repertoire of English from basic small talk to full-fledged global negotiations.

After

Through training with a special emphasis on presentations and communication, he learnt how to clearly convey his wishes while reacting to the proposals and claims of counterparties. He mastered the routines and rhythms of negotiations through role-plays and rehearsals, and improved his ability to maintain his composure even in unexpected situations. In the real negotiation he smoothly cancelled the contract without incident or friction.

The trainer’s rich experience in international business enabled us to build a training menu based on projects similar to the type the participants actually handle. The training also included a major practical component that allowed the participants to acquire abilities that they could apply in their careers immediately.

Position: A company executive at a major consulting firm.
Background: His department was moving overseas.
Duration: 2 hours per session x 12 sessions (24 hours total)

Before

His department was growing rapidly and had successfully moved into markets overseas. As interactions with overseas clients and staff became more frequent, his lack of basic English conversation skills was holding back his business plans for the future. He wanted to acquire sufficient skills not only to participate in meetings, but to contribute to decision-making at the level expected of an executive.

After

Three months of lessons did wonders for his English, as his lack of serious training experience in English had left ample room for growth. Through repeated role-plays of meetings, he learnt how to lead discussions and make decisions on the spot. He still needed more time to master negotiation and persuasion skills, but the confidence and skills he had gained allowed him to perform his current business more smoothly and effectively.

The skills in English expected of an executive differ from those expected of rank-and-file staff. Our trainers draw from their abundant experience in international business to craft a training course closely attuned to the issues faced by managers at all levels. The course is especially popular among participants with little business experience in English, as it introduces them to the mindsets of people involved in global business.

Canning has handled many other cases beyond what we present here. Contact us at the address below to learn more details.

We will be happy to listen to your requests and propose a solution suited to your needs.

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